Course and session reminders react to event triggers and send notifications to users as configured by the administrator. Events Reminders can be used to send emails or SMS text messages to users and are are configured by an administrator user.
Events that trigger reminder to send are called “reminder event triggers.” Each reminder event trigger targets a segment of users who will receive the reminders. This glossary describes the intended use of every combination of reminder event trigger and user segment.
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Reminder event trigger: The action, event or event date that causes the reminder to be sent.
User segment: The user or group of users that will receive the reminder.
Activity: A generic term for an EthosCE session or course.
User Segments
Enrolled: An A learner with an enrollment in a course or session that has not expired.
Expired: Occurs when a learner's enrollment end date exists and is in the past. The learner is no longer able to access the course.
Incomplete: A enrolled learner who has not completed all required course objects in the course.
Complete: A An enrolled learner who has completed all required course objects in the course.
Specific user: One or more user accounts emails specified in the reminder’s “Email” field. The user(s) must have an account in the EthosCE site.
[ROLE]: An EthosCE system role, such as site admin or course admin.
Users with incomplete faculty forms: Faculty assigned to on the course activity who have been assigned faculty forms that have not been submitted.
Activity author: The EthosCE administrative user who is listed in the Authored by field.
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