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Info

Certain reminder event triggers and user segment list combinations are not possible. These scenarios are labeled ‘Not applicable’ accordingly in the tables below.

Course enrollment created

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Course enrollment started

Course enrollment created

A course enrollment is created when a user purchases a paid course or enrolls in a free course.

User Segment

Sends reminder to:

Enrolled

The enrolled learner, at the scheduled send time, based on the learner’s enrollment creation date.

Active

The enrolled learner with an active enrollment status at the scheduled send time, based on the learner’s enrollment creation date.

Expired

The enrolled learner with an expired enrollment status at the scheduled send time, based on the learner’s enrollment creation date.

Incomplete

The enrolled learner with an incomplete enrollment status at the scheduled send time, based on the learner’s enrollment creation date.

Complete

The enrolled learner with a complete enrollment status at the scheduled send time, based on the learner’s enrollment creation date.

Specific user

One or more user accounts specified in the reminder’s “Email” field, at the scheduled time based on enrollment creation date, every time a course enrollment has been created.

[ROLE]

All users with the role selected in the “Send to” field, at the scheduled time based on enrollment creation date, every time a course enrollment has been created.

Users with incomplete faculty forms

Not applicable unless faculty are enrolled.

Activity author

The activity author at the scheduled time, based on enrollment create date, every time a course enrollment has been created.

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