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Course enrollment createdA course enrollment is created when a user purchases a paid course or enrolls in a free course. | |
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User Segment | Sends reminder to: |
Enrolled | The enrolled learner, at the scheduled send time, based on the learner’s enrollment creation date. |
Active | The enrolled learner with an active enrollment status at the scheduled send time, based on the learner’s enrollment creation date. |
Expired | The enrolled learner with an expired enrollment status at the scheduled send time, based on the learner’s enrollment creation date. |
Incomplete | The enrolled learner with an incomplete enrollment status at the scheduled send time, based on the learner’s enrollment creation date. |
Complete | The enrolled learner with a complete enrollment status at the scheduled send time, based on the learner’s enrollment creation date. |
Specific user | One or more user accounts specified in the reminder’s “Email” field, at the scheduled time based on enrollment creation date, every time a course enrollment has been created. |
[ROLE] | All users with the role selected in the “Send to” field, at the scheduled time based on enrollment creation date, every time a course enrollment has been created. Use with care. |
Users with incomplete faculty forms | Not applicable unless faculty are enrolled. |
Activity author | The activity author at the scheduled time, based on enrollment create date, every time a course enrollment has been created. |
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Course enrollment startedA course enrollment is started when a user clicks the start button on the course or enrolls via SMS attendance. | |
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User Segment | Sends reminder to: |
Enrolled | The enrolled learner, at the scheduled time, based on when they have started the course. |
Active | The enrolled learner with an active enrollment status at the scheduled send time, based on when they have started the course. |
Expired | The enrolled learner with an expired enrollment status at the scheduled send time, based on when they have started the course. |
Incomplete | The enrolled learner with an incomplete enrollment status at the scheduled send time, based on when they have started the course. |
Complete | The enrolled learner with a complete enrollment status status at the scheduled send time, based on when they have started the course. |
Specific user | One or more user accounts specified in the reminder’s “Email” field, at the scheduled time, based on enrollment start date every time a course enrollment has been started. |
[ROLE] | All users with the role selected in the “Send to” field, at the scheduled time based on enrollment start date, every time a course enrollment has been started. Use with care. |
Users with incomplete faculty forms | Not applicable unless faculty are enrolled. |
Activity author | The activity author at the scheduled time, based on enrollment start date, every time a course enrollment has started. |
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Course enrollment endA user’s course enrollment ends on their enrollment end date (if set). The course enrollment end date is set per user, not per course. | |
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User Segment | Sends reminder to: |
Enrolled | The enrolled learner, at the scheduled time based on when their course enrollment has ended. |
Active | The enrolled learner with an active enrollment status at the scheduled time, based on when their enrollment has ended. |
Expired | The enrolled learner with an expired enrollment status at the scheduled time, based on when their enrollment has ended. |
Incomplete | The enrolled learner with an incomplete enrollment status at the scheduled time, based on when their enrollment has ended. |
Complete | The enrolled learner with a complete enrollment status at the scheduled time, based on when their enrollment has ended. |
Specific user | One or more user accounts specified in the reminder’s “Email” field, at the scheduled time based on enrollment end date, every time a course enrollment has ended. |
[ROLE] | All users with the role selected in the “Send to” field at the scheduled time, based on enrollment end date, every time a course enrollment has ended. Use with care. |
Users with incomplete faculty forms | Not applicable unless faculty are enrolled. |
Activity author | The activity author at the scheduled time, based on enrollment end date, every time a course enrollment has ended. |
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Course enrollment completeA user’s course enrollment ends when all required course objects in the course have been completed. | |
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User Segment | Sends reminder to: |
Enrolled | The enrolled learner, at the scheduled time, based on when their course enrollment has been completed. |
Active | The enrolled learner with an active enrollment status at the scheduled time, based on when their enrollment has been completed. |
Expired | The enrolled learner with an expired enrollment status at the scheduled time, based on when their enrollment has been completed. |
Incomplete | Not applicable. This reminder event trigger and user segment will not produce any reminders. |
Complete | The enrolled learner with a complete enrollment status status at the scheduled time, based on when their enrollment has been completed. |
Specific user | One or more user accounts specified in the reminder’s “Email” field, at the scheduled time based on enrollment completion date, every time a course enrollment has been completed. |
[ROLE] | All users with the role selected in the “Send to” field at the scheduled time, based on enrollment completion date, every time a course enrollment has been completed. Use with care. |
Users with incomplete faculty forms | Not applicable unless faculty are enrolled. |
Activity author | The activity author at the scheduled time, based on enrollment completion date, every time a course enrollment has ended. |
Specific DateA specific date when a reminder will be sent to recipients in the course. | |
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User Segment | Sends reminder to: |
Enrolled | All enrolled learners, at the scheduled time, based on the selected date. |
Active | All enrolled learners with an active enrollment status at the scheduled time, based on the selected date. |
Expired | All enrolled learners with an expired enrollment status at the scheduled time, based on the selected date. |
Incomplete | All enrolled learners with an incomplete enrollment status at the scheduled time, based on the selected date. |
Complete | All enrolled learners with a complete enrollment status status at the scheduled time, based on the selected date. |
Specific user | One or more user accounts specified in the reminder’s “Email,” at the scheduled time, based on the selected date. |
[ROLE] | All users with the role selected in the “Send to” field, at the scheduled time, based on the selected date. Use with care. |
Users with incomplete faculty forms | Faculty users assigned to the course with one or more incomplete faculty forms at the scheduled time, based on the selected date. |
Activity author | The activity author at the scheduled time, based on the specific date. |
Start and expiration date: startThe start date of the course. This date is set in the start date field on the course. Not to be confused with the event start date. | |
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User Segment | Sends reminder to: |
Enrolled | All enrolled learners, at the scheduled time, based on the start date. |
Active | All enrolled learners with an active enrollment status at the scheduled time, based on the start date. |
Expired | All enrolled learners with an expired enrollment status at the scheduled time, based on the start date. |
Incomplete | All enrolled learners with an incomplete enrollment status at the scheduled time, based on the start date. |
Complete | All enrolled learners with a complete enrollment status status at the scheduled time, based on the start date. |
Specific user | One or more user accounts specified in the reminder’s “Email,” at the scheduled time, based on the start date. |
[ROLE] | All users with the role selected in the “Send to” field, at the scheduled time, based on the start date. Use with care. |
Users with incomplete faculty forms | Faculty users assigned to the course with one or more incomplete faculty forms at the scheduled time, based on the start date. |
Activity author | The activity author at the scheduled time, based on the start date. |
Start and expiration date: endThe end date of the course. This date is set in the expiration date field on the course. Not to be confused with the event end date. | |
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User Segment | Sends reminder to: |
Enrolled | All enrolled learners, at the scheduled time, based on the end date. |
Active | All enrolled learners with an active enrollment status at the scheduled time, based on the end date. |
Expired | All enrolled learners with an expired enrollment status at the scheduled time, based on the end date. |
Incomplete | All enrolled learners with an incomplete enrollment status at the scheduled time, based on the end date. |
Complete | All enrolled learners with a complete enrollment status status at the scheduled time, based on the end date. |
Specific user | One or more user accounts specified in the reminder’s “Email,” at the scheduled time, based on the end date. |
[ROLE] | All users with the role selected in the “Send to” field, at the scheduled time, based on the end date. Use with care. |
Users with incomplete faculty forms | Faculty users assigned to the course with one or more incomplete faculty forms at the scheduled time, based on the end date. |
Activity author | The activity author at the scheduled time, based on the end date. |
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Event date: startThe start date of the event. Only applicable for live courses. This date is set in the event date field on the course. | |
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User Segment | Sends reminder to: |
Enrolled | All enrolled learners, at the scheduled time, based on the event start date. |
Active | All enrolled learners with an active enrollment status at the scheduled time, based on the event start date. |
Expired | All enrolled learners with an expired enrollment status at the scheduled time, based on the event start date. |
Incomplete | All enrolled learners with an incomplete enrollment status at the scheduled time, based on the event start date. |
Complete | All enrolled learners with a complete enrollment status status at the scheduled time, based on the event start date. |
Specific user | One or more user accounts specified in the reminder’s “Email,” at the scheduled time, based on the event start date. |
[ROLE] | All users with the role selected in the “Send to” field, at the scheduled time, based on the event start date. Use with care. |
Users with incomplete faculty forms | Faculty users assigned to the course with one or more incomplete faculty forms at the scheduled time, based on the event start date. |
Activity author | The activity author at the scheduled time, based on the event start date. |
Event date: endThe end date of the event. Only applicable for live courses. This date is set in the event date field on the course. | |
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User Segment | Sends reminder to: |
Enrolled | All enrolled learners, at the scheduled time, based on the event end date. |
Active | All enrolled learners with an active enrollment status at the scheduled time, based on the event end date. |
Expired | All enrolled learners with an expired enrollment status at the scheduled time, based on the event end date. |
Incomplete | All enrolled learners with an incomplete enrollment status at the scheduled time, based on the event end date. |
Complete | All enrolled learners with a complete enrollment status status at the scheduled time, based on the event end date. |
Specific user | One or more user accounts specified in the reminder’s “Email,” at the scheduled time, based on the event end date. |
[ROLE] | All users with the role selected in the “Send to” field, at the scheduled time, based on the event end date. Use with care. |
Users with incomplete faculty forms | Faculty users assigned to the course with one or more incomplete faculty forms at the scheduled time, based on the event end date. |
Activity author | The activity author at the scheduled time, based on the event end date. |
Course object startedA course object is started when the user loads the course object page. | |
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User Segment | Sends reminder to: |
Enrolled | The enrolled learner, at the scheduled time, based on the course object start date. |
Active | The enrolled learner with an active enrollment status at the scheduled time, based on the course object start date. |
Expired | The enrolled learner with an expired enrollment status at the scheduled time, based on the course object start date. |
Incomplete | The enrolled learner with an incomplete enrollment status at the scheduled time, based on the course object start date. |
Complete | The enrolled learner with a complete enrollment status status at the scheduled time, based on the course object start date. |
Specific user | One or more user accounts specified in the reminder’s “Email,” at the scheduled time, based on the course object start date, every time a course object has been started. |
[ROLE] | All users with the role selected in the “Send to” field, at the scheduled time, based on the course object start date, every time a course object has been started. Use with care. |
Users with incomplete faculty forms | Not applicable unless faculty are enrolled. |
Activity author | The activity author at the scheduled time, based on the course object start date, every time a course object has been started. |
Course object inactivityAn inactivity reminder is triggered at the specified period of time after a learner has started, but not completed a course object. | |
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User Segment | Sends reminder to: |
Enrolled | The enrolled learner, at the scheduled time, after a learner has started, but not completed a course object. |
Active | The enrolled learner with an active enrollment status at the scheduled time, after a learner has started, but not completed a course object. |
Expired | The enrolled learner with an expired enrollment status at the scheduled time, after a learner has started, but not completed a course object. |
Incomplete | The enrolled learner with an incomplete enrollment status at the scheduled time, after a learner has started, but not completed a course object. |
Complete | The enrolled learner with a complete enrollment status status at the scheduled time, after a learner has started, but not completed a course object. |
Specific user | One or more user accounts specified in the reminder’s “Email,” at the scheduled time, after a learner has started, but not completed a course object. |
[ROLE] | All users with the role selected in the “Send to” field, at the scheduled time, after a learner has started, but not completed a course object. Use with care. |
Users with incomplete faculty forms | Not applicable unless faculty are enrolled. |
Activity author | The activity author at the scheduled time, after a learner has started, but not completed a course object. |
Course object completedA course object is completed when the requirements of that object have been met. For example, passing a quiz, completing an evaluation or being marked attended. | |
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User Segment | Sends reminder to: |
Enrolled | The enrolled learner, at the scheduled time, based on the course object completion date. |
Active | The enrolled learner with an active enrollment status at the scheduled time, based on the course object completion date. |
Expired | The enrolled learner with an expired enrollment status at the scheduled time, based on the course object completion date. |
Incomplete | The enrolled learner with an incomplete enrollment status at the scheduled time, based on the course object completion date. |
Complete | The enrolled learner with a complete enrollment status status at the scheduled time, based on the course object completion date. |
Specific user | One or more user accounts specified in the reminder’s “Email,” at the scheduled time, based on the course object completion date, every time a course object has been completed. |
[ROLE] | All users with the role selected in the “Send to” field, at the scheduled time, based on the course object completion date, every time a course object has been completed. Use with care. |
Users with incomplete faculty forms | Not applicable unless faculty are enrolled. |
Activity author | The activity author at the scheduled time, based on the course object completion date, every time a course object has been completed. |
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