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  1. Add only one record per row. If learner is to receive more than one credit type, there must be multiple rows for the learner, with the credit_type column reflecting which credit type to award. Enter only one row per credit type awarded.

Unlocking imports

Occasionally, an import will hang and need a re-import. Typically, it hangs due to a discrepancy in the file, so please review the file to ensure there are no special characters in the data or additional spaces in the headers. Unlock the importer to re-import, following these steps:

  1. Log in as a site admin and go to /import.
  2. Click "Course record import."
  3. Click "Unlock" in the top header.
  4. Click "Unlock" button.

The import will be unlocked so that a re-import is possible