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I receive a Zoom error when saving the course outline or visiting the Zoom course object.

Troubleshoot:

  1. Please check the recent log messages (Admin Wrench → Administration → Reports → Recent log messages). Is there an error reported by Zoom?


Problem:

No attendance was recorded.

Troubleshoot:

  1. Please check the recent log messages (Admin Wrench → Administration → Reports → Recent log messages). Is there an error reported by Zoom?
  2. Were the required Zoom settings set appropriately in Zoom, per our documentation? Adding an Existing Zoom Meeting/Webinar
  3. Do any reports in Zoom show attendance recorded?