Certificates
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The global course report importer should only be used for importing legacy data. It is not included in PARS reports. To include in PARS, use the course-level importer.
Unlocking imports
Occasionally, an import will hang due to a discrepancy in the file and the system will lock the import. When this happens, you should review the import file to ensure there are no special characters in the data or additional spaces in the headers. To unlock the importer to re-import, following these steps:
- Log in as a site admin and go to /import.
- Click "Course record import."
- Click "Unlock" in the top header.
- Click "Unlock" button.
The import will be unlocked allowing you to re-import.
Updating enrollments
The course record importer cannot be used to update enrollments or credit records that have been assigned to a user.