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There was an error connecting with Zoom. What does this mean?

Scenario #1: The Zoom JWT API credentials and administrative account email address are incorrect. Please visit our documentation on how to create a Zoom API account here.

Scenario #2: The Zoom account administrative email address provided to EthosCE does not have sufficient API permissions. Please review the Zoom account and make sure API access is available.

Scenario #3: If the Zoom account is part of a larger organizational enterprise account, the organization’s account administrators may have disabled API access. Please report any API issues to your organizations Zoom account administrator.

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