Problem:
I receive a Zoom error when saving the course outline or visiting the Zoom course object.
Troubleshoot:
Please check the recent log messages (Admin Wrench → Administration → Reports → Recent log messages). Is there an error reported by Zoom?
Problem:
No attendance was recorded.
Troubleshoot:
- Please check the recent log messages (Admin Wrench → Administration → Reports → Recent log messages). Is there an error reported by Zoom?
- Were the required Zoom settings set appropriately in Zoom, per our documentation? Adding an Existing Zoom Meeting/Webinar
- Do any reports in Zoom show attendance recorded?
In the Zoom API settings, is the correct webhook endpoint configured per our documentation ?