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Scenario #1: The Zoom JWT API credentials and administrative account email address are incorrect. Please visit our documentation on how to create a Zoom API account here.
Scenario #2: The Zoom account administrative email address provided to EthosCE does not have sufficient API permissions. Please review the Zoom account and make sure API access is available.
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Learners are not being marked complete and unable to advance after attending the Zoom Meeting.
In order for learners to accurately get marked complete in EthosCE, please be sure the host successfully ends the Zoom Meeting/Webinar before closing out the browser window or application.
Please ensure the JWT app is configured correctly. Documentation and a walkthrough video are available here.
I am attempting to schedule two separate Zoom Meetings at the same time, but I am not able to do so.
Zoom Meetings does not allow for concurrent meetings generated from the same host. For a workaround, please see our documentation about setting up scheduling privileges for additional host accounts.
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Yes, EthosCE provides the option of embedding many different virtual meeting platforms within a course or a session. Please review our documentation here.
Does EthosCE support Zoom Webinars?
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