Certificate snapshots need to be enabled in order to clear.
When certificate snapshots are cleared, learners will receive the newest up-to-date version of the certificate upon re-downloading the certificate PDF.
- Click the wrench to open the admin menu.
- Click “EthosCE Admin.”
- Click “Certificate snapshots.”
- Search by name, title or date.
- Check the checkbox next to the snapshot record to be cleared.
- Click "Delete snapshot."
- Click "Confirm."