Refunds cannot be issued from EthosCE. The steps suggested here are for record keeping. To issue actual refunds consult your payment gateway provider.
- Edit an order.
- Add an empty line item.
- Add text to the empty line item and a negative amount for them dollars being refunded.
- Click Submit changes.
- Click the "Payments" tab.
- Enter a payment for the same negative amount as the refund.
- Click "Enter."