User does not have the imported courses/credits in their transcript.
Does the email address in the import file (CSV) match the email address currently in the user's EthosCE profile? If your importer matches on authmap ID instead, does the ID in the import file (CSV) match the user's ID?
In the global or course specific imported record table, does the Processed column say 'Yes'?
Has the user logged in since the import?
Has the file been re-imported with 'Assign records immediately' enabled?