Child Course Enrollment Troubleshooting


Users are not being enrolled down into child courses.


  1. Are all child courses published?

  2. Are all child courses set as ‘public’ for privacy settings? (EthosCE 7.4+)

  3. Are all child courses open for enrollment (not closed/expired)?

  4. Do the child courses have enrollment prerequisites?

  5. When viewing the error log under the Admin wrench -> Administration -> Recent log -> Filter by Type:cron messages, is cron completing successfully?

  6. Were the child courses added after users had enrolled?

  7. Are there any role restrictions set on the parent or child courses?